Mug

Delivery Policy

At Custom & Print, we pride ourselves on delivering high-quality printed products with care, precision, and within a reasonable timeframe.

Production Timeframe

All orders are processed and printed within 7 working days from the date of payment confirmation and final artwork approval.

However, please note that turnaround times may vary slightly depending on:

• The size and complexity of your order

• Our current production workload

• Availability of materials (for custom orders)

We do our best to meet or beat deadlines, but during peak periods or for large-volume jobs, additional time may be required. If this happens, our team will keep you informed every step of the way.

Urgent Orders

Need your order in a hurry? We may be able to accommodate rush orders depending on our schedule. Please contact us directly before placing your order to confirm availability and any applicable express fees.

Delivery & Pick-Up Options

Once your order is ready, we offer:

• Local delivery within major areas in Ghana

• Courier shipping nationwide

• In-store pickup from our shop

Delivery timelines depend on your location and selected delivery method. You will receive tracking details or a pick-up notification once your order is dispatched or ready.

Customer Support

If you have any questions about your order status or expected delivery time, don’t hesitate to contact our customer service team via:

• Email: info@customandprint.com

• Phone/WhatsApp: [Insert phone number]

We're always happy to assist!