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Job Title: Sales Executive / Sales Representative

Company: Custom & Print

Location: Ghana (Hybrid / Field & Office)
Employment Type: Full-time
Reports To: Sales Manager / Business Owner
 

About Custom & Print

Custom & Print is a fast-growing custom apparel and branding company specializing in screen printing, embroidery, branded corporate wear, promotional items, and personalized merchandise. We work with businesses, schools, churches, events, and individuals across Ghana to bring their brands to life through quality printing and excellent service.

Role Overview

We are looking for a results-driven Sales Executive who is confident, proactive, and hungry to close deals. You will be responsible for finding new customers, managing leads, building relationships, and converting enquiries into sales—both online and offline.
If you love selling, talking to people, and earning commissions, this role is for you.

Key Responsibilities

Sales & Lead Generation

  • Actively source and acquire new customers (corporate clients, schools, churches, event planners, SMEs)
  • Follow up on website enquiries, WhatsApp leads, social media DMs, and walk-in customers
  • Conduct cold calls, visits, and presentations to potential clients
  • Promote Custom & Print products and services confidently

Customer Relationship Management

  • Build long-term relationships with repeat customers
  • Understand client needs and recommend suitable products and solutions
  • Provide accurate quotations and follow up until deals are closed
  • Ensure excellent customer experience from first contact to order completion

Order & Sales Support

  • Work closely with the production team to ensure customer requirements are clear
  • Track orders, delivery timelines, and customer feedback
  • Maintain proper sales records and reports

Targets & Reporting

  • Meet or exceed monthly and quarterly sales targets
  • Submit regular sales reports and updates
  • Share market insights, competitor activities, and customer feedback

Requirements & Qualifications

Must-Have

  • Proven experience in sales, marketing, or business development (print/apparel experience is a plus)
  • Strong communication and negotiation skills
  • Confidence in talking to customers in person, on phone, and via WhatsApp
  • Self-motivated and target-driven mindset
  • Basic computer skills (WhatsApp Business, email, Excel/Google Sheets)

Nice-to-Have

  • Experience selling custom printing, branding, or promotional products
  • Existing client network (corporate, schools, churches, organizations)
  • Understanding of online sales and social media leads

What We Offer

  • Competitive base salary + commission
  • Performance-based bonuses
  • Sales training and product knowledge support
  • Growth opportunities within a fast-growing brand
  • Supportive and energetic work environment

How to Apply

Interested candidates should send their CV and a brief cover message explaining why they are a good fit for this role.